I keep my hubby's photo right above my work headset charger. So when the phone rings and I reach for my headset, I see his photo and I smile. (They say you are supposed to smile before you answer every call!) And after I have taken an order from a person who barely speaks English, or from a scientist who is very crabby, or an irritated person who did not get their order or it was wrong, who have called without their account number, don't know their billing zip code or the numbers to the parts they are calling to order, or who think they are the only customer you have to wait on all day, or who will not stay on the line long enough for you to get the right information to insure that they get the right things exactly where they want them delivered, then I place my headset back in the charger...where I see my hubby's photo...and I smile. The more phone calls I get, the more I see his photo and the more I smile. Who says you can't enjoy what you do? It's all about perspective. I know that what I do everyday helps him-although it may be boring, frustrating and at times just down right maddening...and I smile.
He is the last thing that I see before i say "Thank you for calling Restek Domestic Customer Service, my name is Cyndi, how may I help you?" (Actually we do such a long introduction because we have remote headsets and sometimes when our phone rings we are visiting a friend, at the copier, in the kitchen heating up lunch or getting some ice in our cup, or standing right outside the door getting some much deserved vitamin D, and we don't even know that our phone is ringing until we hear the little beeping noise in our headset that is hanging around our neck.) On those occasions I answer in that sweet, SLOW, Southern style while I hoof it back to my desk so that I don't forget their account number or the order number they are calling about. As i slide into my desk chair, flipping through up to four screens of information, hoping that they won't ask a question I can't answer, I don't see my hubby's photo, but as soon as the call is over, there he is, waiting for me to hang up my phone...and I smile.
Several times during the day he texts me little sweet nothings...and I smile. And on a really good day, he picks me up for lunch...and then I really smile!
Bottom line...my hubby just makes me smile...a lot...all day...everyday. What a blessing he is!
He is the last thing that I see before i say "Thank you for calling Restek Domestic Customer Service, my name is Cyndi, how may I help you?" (Actually we do such a long introduction because we have remote headsets and sometimes when our phone rings we are visiting a friend, at the copier, in the kitchen heating up lunch or getting some ice in our cup, or standing right outside the door getting some much deserved vitamin D, and we don't even know that our phone is ringing until we hear the little beeping noise in our headset that is hanging around our neck.) On those occasions I answer in that sweet, SLOW, Southern style while I hoof it back to my desk so that I don't forget their account number or the order number they are calling about. As i slide into my desk chair, flipping through up to four screens of information, hoping that they won't ask a question I can't answer, I don't see my hubby's photo, but as soon as the call is over, there he is, waiting for me to hang up my phone...and I smile.
Several times during the day he texts me little sweet nothings...and I smile. And on a really good day, he picks me up for lunch...and then I really smile!
Bottom line...my hubby just makes me smile...a lot...all day...everyday. What a blessing he is!
RSS Feed
